Financial Calculators & Tools
Kiwibank
Kiwibank launches intuitive home loan calculators with natural language style, to better support customers secure their financial future
View siteHome loan calculators using natural language inputs to engage
Kiwibank partnered with GBST to build five home loan calculators, using its Equate technology platform with user experience and design created by Wellington based digital design agency DNA.
The key difference with these calculators is the use of natural language inputs. Kiwibank recognised their calculators were one of the most popular pages on their website but research showed that people were getting overwhelmed on the home loan journey and not knowing where to start.
The calculators walk first home buyers through the home loan process and introduce concepts people may not be familiar with. They’re a great place to start and complement Kiwibank’s customer service.
Specifically, the five calculators built enable users to understand the costs of purchasing their first home, compare different loan scenarios based on income, expenses, current portfolio, and the Next home calculator calculates how much equity can be accessed from a customer’s current loan.
The calculators’ responsive design enables the ability for simple use on mobile phones – a key feature for most bank customers.
Kiwibank and GBST have signed a three year partnership.
“We partnered with GBST to develop a suite of home loan calculators to combine the custom interface we were after with the smarts of GBST’s Equate calculator engine technology. This enabled us to deliver market-leading responsive tools that easily integrate with our platforms and custom set-up.”
Helen Player
Head of Web & eCommerce